CRM

Oracle CRM

Oracle E-Business Suite family of Customer Relationship Management applications provides a single, global basis of information that ensures all selling channels are aligned with corporate objectives. Key areas of Oracle CRM are as below:

  • Oracle Sales
  • Oracle Marketing
  • Oracle Service
  • Oracle Channel Revenue Management
  • Oracle Order Management

Microsoft Dynamics CRM

Microsoft Dynamics CRM helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.

Customer relationship management (CRM) delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing, and customer service fields. CRM is available On Premises and On Demand as well.