Services

Implementation

Changing dynamics and volatility in current economic environment pose unique business & technology challenges to firms across the globe.

Zerone’s implementation methodology focuses on all key aspects of an organization’s IT landscape. Based on the overall size, diversity and geographical operations of the organization, the software service implementation may start with global process definition and design and then focus on the pilot implementation. Based on best practices as well as our rich experience in previous engagements, the implementation process configures the enterprise processes of the organization, thus assisting the organization in designing the rollout strategy for subsequent sites. Implementation Services includes:

  • Pre-Implementation Assessment
  • Global Design and Implementation
  • Re-Implementations, Consolidations
  • Global Roll-outs
Regardless of the industry, Zerone is committed to deliver scalable, cost-effective and superior Enterprise solutions in line with desired business goals
professional services

Professional Services

Zerone is having pool of resources who are certified and have expertise on multiple technologies including Oracle and Microsoft. With this, our customer will have an advantage of getting access to a global pool of resources, faster resource acquisition and reduction in HR overheads. We have experts like Project Managers, Functional Consultants, Technical Consultants, and Database Administrators who can help our customers in their applications initiatives.

Support & Maintenance

Based on the customer needs and requirements, Zerone has multiple models on support including onsite, offshore and onsite/offshore. Zerone offers cost effective support by:

support maintenance
  • Timely resolution of issues and root cause analysis of each issue
  • Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs)
  • Established support matrix offering Help Desk services and
  • Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach

Upgradation

Upgradation allows an organization to leverage the new features, performance, compliance with industry regulations and usability enhancements, thereby increasing the efficiency of both Oracle Applications and an Organization.

Zerone has the right resources who can guide and do this job very effectively for Oracle and Microsoft Technologies.